Try to contact yourself
Use the call button, WhatsApp link and enquiry form from a phone and a computer. Send a form with mistakes in it too, and confirm that real enquiries actually reach someone.
Read every page as a customer
Remove placeholder text, check your address, phone number and links, and make sure someone landing on any page understands what you do and what to do next.
Check it works for everyone
Move through the menu and forms using only the keyboard. Every field should have a label, and error messages should explain how to fix the problem.
Know who looks after it
Decide who renews the domain, pays for hosting, takes backups and installs updates. Keep these details written down so the website does not depend on one person's memory.
Services related to this guide
Thinking about something similar for your business?
Talk Through Your Requirements